Refund policy

Last updated: 7 April 2026

At The Wealthy King, we want you to be satisfied with your purchase. This Refund Policy should be read together with our Terms of Service and outlines when refunds, replacements or store credit may be provided.

1. Change of Mind

We do not offer refunds or returns for change of mind, including where a product has been opened or its packaging has been removed.

2. When You May Be Eligible for a Refund

We will provide a refund, replacement, or store credit where required under applicable law, including the Australian Consumer Law.

You may be eligible for a refund or other remedy if:

  • You did not receive your order due to a failure on our part;
  • The product you received is not substantially the same as what you ordered (subject to minor variations such as colour or display differences);
  • The product is faulty or not of acceptable quality.

3. Faulty or Damaged Products

If you believe your product is faulty, please contact us using the details on our website and include:

  • Your order number
  • A description of the issue
  • Clear photos showing the fault

If required, we may ask you to return the product for inspection.

  • If the product is confirmed to be faulty or not of acceptable quality, we will provide a remedy in accordance with the Australian Consumer Law. This may include a repair, replacement, store credit, or refund, and reimbursement of reasonable return shipping costs where applicable.
  • If the product is not found to be faulty (for example, due to misuse, wear and tear, or failure to follow instructions), we may decline the return and send the product back to you at your cost.

4. Returns Process

To request a return or refund, you must contact us first. We will provide instructions on how to proceed, including return details if applicable.

Please do not send any items back without contacting us in advance.

5. Australian Consumer Law

Nothing in this Refund Policy limits or excludes your rights under the Australian Consumer Law, which may entitle you to a repair, replacement or refund in certain circumstances.

6. Contact Us

If you have any questions about this policy or need assistance, please contact us via the contact details provided on our website.